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FAQ

Frequently Asked Questions

THE BUYER REBATE PROCESS

We offer up to 1.5% cash back to our buyers at close. No gimmicks or fees.
How does the buyer rebate work? How do I get my rebate?

When a real estate agent represents someone purchasing a home, the agent is paid a commission from the seller; usually between 2.5 - 3% in the DC metro area. At Glass House, the agent will keep up to 1.5% of the sales price and rebate the remaining commission to the purchaser. Glass House agents have a minimum commission of $6,500.

You can receive your rebate one of two ways. One way is to receive the credit at settlement directly on the HUD-1 settlement statement. This reduces the amount of money you will need to bring to the table.

If you want the rebate after settlement, you will receive a check for the rebate within 10 days after closing with lender approval. 

Why do you offer cash rebates? Is there a catch?

At Glass House, agents have no commission split with a broker, no office fees, and no franchise fees that “traditional” agents usually have to pay. The benefits of being a broker plus our innovative use of technology allows for large savings that are passed on to clients.

There are no hidden fees and no gimmicks. Our agency has paid out over $6,000,000 in rebates since 2010.

Are rebates legal?

Not only are rebates legal, they are actually supported by the United States Department of Justice. The Department of Justice has an entire website promoting this cost saving for home buyers and sellers.

Visit the USDoJ website here.

Why don't more agents offer rebates?

Agents are often employed by brokerages, where they have to share their commission, pay desk fees, marketing fees, and other miscellaneous fees that often make it unfeasible to give a rebate.

HOW GLASS HOUSE WORKS

We are a full-service real estate brokerage that operates smarter and more efficiently for our home buyers.  Our agents are consistently ranked as the top agents in the industry. We sell more because we do more.

Does Khalil work by himself or does he have a team?

Khalil El-Ghoul is the Principal Broker and founder of Glass House Real Estate. Khalil will be your broker, and is happy to work directly with you on the sale of your home. Khalil works with a small team of highly-rated, expert, local Realtors. This team model ensures that someone is available at all times so every deal closes smoothly. The Glass House process is a "well-oiled machine", as a recent client stated. We have a Listing Manager to work with sellers as well as a Client Manager and Transaction Manager to keep our transactions running smoothly.  Learn about our entire team here

The Glass House team is available for clients to call anytime if they have any questions or concerns with their transactions.

Do you find homes for me or do I search on my own?

When working with Glass House, we ask you to identify the homes you want to visit. We take home tours seriously and ensure our clients can see homes on their schedule. We will set you up with MLS alerts based on your criteria. When you find a home that you are interested in touring, submit a home tour request & our local field agent will set up a showing and meet you on the day so you can visit the home. 

Can you help me submit an offer?

Yes! Many of our clients find homes on their own and then work with us to submit offers. Once you find a home you are interested in, you will work directly with your dedicated agent to figure out what the home is worth and how to make a competitive offer

Do you offer your services virtually?

Absolutely! We are a very modern, tech savvy team focused on what works best for our clients! We offer a virtual consultation for buyers & sellers, as well as virtual showings & tours for buyers. All documents can be signed electronically. Once you are under contract you will work with our dedicated Transaction Manager to walk you through closing successfully. We are happy to chat via phone, email, text, Facetime, Zoom - whatever works best for you!

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